Last updated: January 2026

999f Terms & Conditions – What You Need to Know Before Using the Platform

Opening an account and using 999f's services means you agree to these terms and conditions. Take a moment to read through them — it will save you any confusion down the line.

Version 3.2 · January 2026 Available in Bengali Legally Binding
Transparent Terms
Written in Plain Language

Why You Should Read 999f's Terms & Conditions

This document clearly sets out both your rights and your responsibilities

Payment & Withdrawal Rules

Deposit and withdrawal limits, processing times, and the conditions under which a request may be declined are all clearly stated here. There are no hidden charges at 999f.

Bonus & Promotion Terms

The wagering requirements, validity period, and eligible games for each bonus are all clearly outlined in these terms. No surprises when it comes to bonuses.

Account Verification & Security

The KYC process, identity verification requirements, and account security rules are all explained here. You can also learn how your information is used at 999f.

Prohibited Activities

Find out what is strictly prohibited on 999f — such as multiple accounts, bonus abuse, or fraud. Knowing these boundaries means you won't risk breaking the rules unknowingly.

Responsible Gaming Policy

999f is strictly for users aged 18 and above. Self-exclusion options, budget limits, and how to access support are all clearly outlined here.

Changes to Terms & Conditions

This section explains when and how 999f may update these terms and conditions, and how users will be notified of any changes.

1 General Provisions

These Terms & Conditions apply to the 999f platform (https://999f.im) and all associated services. By creating an account, using the service, or engaging with the platform in any way, you are deemed to have automatically accepted these Terms.

999f is an internationally licensed online betting and gaming platform. These terms and conditions constitute a legally binding agreement. If you disagree with any part of these terms, please refrain from using 999f's services.

Important: While these Terms are available in Bengali, the original legal document is drafted in English. In the event of any interpretive dispute, the English version shall take precedence.

999f reserves the right to suspend or terminate access to its services for any individual, at any time, without providing a reason.

2 Account Registration & Accurate Information

To open an account with 999f, you must provide accurate and truthful information. During registration, you are required to supply your real name, correct date of birth, an active mobile number, and a valid email address.

Each person may hold only one account at 999f. If multiple accounts are found belonging to the same individual, all accounts will be closed and balances may be forfeited.

  • Your account login credentials (username and password) must be kept strictly confidential.
  • Sharing or transferring your account to another person is strictly prohibited.
  • If your account details change (such as your mobile number), you must notify 999f immediately.
  • Any account found to contain deliberately false or incomplete registration information will be terminated.

999f may request additional documentation for identity verification at any time. If the required documents are not submitted within the specified period, the account may be temporarily suspended.

3 Age Requirements & Minor Protection

999f services are available to users aged 18 and above only. Anyone under 18 is strictly prohibited from creating an account, placing bets, or playing games on this platform.

Important Warning: If a minor is found to have created or used an account on 999f, the full account balance will be permanently forfeited and no refund will be issued.

999f may request a National ID or passport to verify a user's age. Account holders are responsible for keeping their account secure and out of reach of any underage members of their household.

4 Deposits, Withdrawals & Payment Policy

Deposits at 999f can be made via bKash, Nagad, and Rocket. Bank transfers are also supported. Minimum deposit and withdrawal limits may vary by payment method and are subject to change from time to time.

  • Minimum deposit: ৳ 300 for bKash and Nagad; ৳ 500 for Rocket and bank transfers.
  • Minimum withdrawal: ৳ 500 across all methods.
  • Processing time: Mobile banking typically takes 5–30 minutes; bank transfers are processed within the same business day.
  • KYC verification must be completed before making a withdrawal.
  • It is recommended that the deposit method and withdrawal method be the same.

Funds deposited into your 999f account are for gaming and betting use only. Deposits from or on behalf of third parties are not accepted. 999f reserves the right to suspend withdrawals on any transaction flagged as suspicious until verification is complete.

5 Bonuses & Promotional Offers

999f regularly offers welcome bonuses, free spins, cashback, and special promotional deals. Each offer comes with its own terms, which are clearly stated in the respective promotion.

  • Wagering Requirement: A wagering requirement must be met before a bonus can be withdrawn. This requirement typically ranges from 20x to 40x.
  • Validity Period: Every bonus has a set expiry date. Any unused bonus will be forfeited once it expires.
  • Game Restrictions: Some bonuses are only valid on specific games. This will be stated in the offer's terms and conditions.
  • It may not be possible to activate a new bonus while another bonus is already active.
If 999f finds evidence of bonus abuse, it reserves the right to cancel the bonus and forfeit any associated winnings.

6 Betting & Gaming Rules

All games on 999f use internationally certified Random Number Generator (RNG) technology. Live games are operated on third-party casino platforms.

  • Once a bet has been confirmed in a game, it cannot be changed.
  • If a game is interrupted mid-session due to a technical issue, 999f reserves the right to void the bet or offer the opportunity to re-place it.
  • If a game is interrupted due to a lost internet connection, it will generally be settled based on the server's recorded state.
  • In Sports Betting, if a match is cancelled or postponed, the stake for that bet will be refunded.

If 999f detects any unusual betting patterns or suspicious activity, it reserves the right to withhold winnings and conduct an investigation. Should a rule violation be confirmed, the funds in question will be forfeited.

7 Prohibited Activities

The following activities are strictly prohibited on 999f and may result in account termination as well as legal action:

  • Claiming bonuses repeatedly by creating multiple accounts.
  • Using someone else's account or placing bets on behalf of another person.
  • Intentionally exploiting any bug or technical flaw in the platform's software or systems.
  • Placing bets using automated software, bots, or scripts.
  • Using 999f as a channel for money laundering or introducing illegally obtained funds.
  • Colluding with other users to manipulate bets.
  • Misconduct, threats, or harassment directed at the support team.
999f may report information about suspicious activity to the relevant authorities if necessary.

8 Account Suspension & Termination

999f may suspend or close an account either on its own initiative or at the user's request.

  • At the user's request: You can request to close your account at any time through our support team. If there is a remaining balance, it will be returned to you after verification.
  • Rule Violation: Violating the terms and conditions may result in account termination and balance forfeiture without prior notice.
  • Inactive Account: A monthly maintenance fee may apply to accounts that have been inactive for more than 12 months.

If you choose Self-Exclusion, your account will be locked for a set period or permanently, and no bets or gameplay will be possible during that time.

9 Responsible Gaming Commitment

999f treats responsible gaming not just as a rule, but as a genuine commitment. We believe entertainment should never come at the cost of your wellbeing.

  • Account Settings allows you to set daily, weekly, or monthly budget limits.
  • By setting time limits, you can control how long you play each day.
  • If you experience any issues, please contact our support team or visit our Responsible Gaming Visit the page.

Gaming addiction is a mental health concern. 999f works with support organizations to raise awareness on this issue.

10 Limitation of Liability

999f will not be held liable for any losses caused by technical failures, internet disruptions, or issues with third-party services. In such situations, however, 999f will make every effort to settle affected bets fairly.

Any information published on 999f (such as sports statistics or game guides) is for informational purposes only and does not constitute financial advice. Users are solely responsible for all betting decisions they make.

11 Changes & Updates to Terms and Conditions

999f reserves the right to amend or update these Terms at any time. For significant changes, registered members will be notified in advance by email or SMS.

Continuing to use 999f after any changes have been made constitutes acceptance of the updated terms. If the new terms are not acceptable, you may request that your account be closed.

The date of each amendment is noted at the top of this page. We recommend reviewing the Terms & Conditions regularly.

12 Contact & Dispute Resolution

For any questions or clarifications regarding the terms and conditions, please contact the 999f support team. Our support team is always ready to assist you in Bangla.

All complaints will first be addressed through our support team. If a resolution cannot be reached that way, you may escalate the matter to an independent third-party mediator.

support@999f.im Live Chat 24/7 Response time: within 24 hours

✅ Terms reviewed — let's get started

Know the rules at 999f and play with confidence — register now and claim your welcome bonus

Play Responsibly – 999f Is Here for You

999f is more than a rulebook — it's a supportive platform. If you ever feel that gaming is having a negative impact on your daily life, reach out to our support team. Make use of the self-exclusion and budget limit features. For more information, visit our Responsible Gaming Read the page. 18+ only.

Terms & Conditions FAQ

Frequently Asked Questions from 999f Users

Yes, 999f's Refer-a-Friend program offers a great bonus opportunity. Your account comes with a personal referral link or code that you can share with friends. When a friend registers using your link and makes their first deposit, you will receive a cash bonus. The bonus amount may vary over time, but it generally ranges from ৳500 to ৳1,500. Your friend will also receive a welcome bonus on their first deposit – so it's a win for both of you. Keep in mind that the referred friend must be a genuinely new member. Any attempt to claim a referral bonus for someone already registered will result in the bonus being voided. There is also a limit on the number of referrals per account, which is stated on the promotions page.

The KYC (Know Your Customer) verification process applies to all users on 999f, particularly before making a withdrawal. It's designed to protect you — ensuring no one else can access your funds. Three types of documents are generally required. First, as proof of identity: clear photos of both the front and back of your National ID (NID), or the photo page of your passport. Second, as proof of address: a recent utility bill or bank statement clearly showing your name and address. Third, for payment method verification: a screenshot of your mobile banking account or a photo of your bank card. All documents must be clear, not blurry, and must not be expired. Once submitted via support or the designated upload page, verification is typically completed within 24 to 48 hours.
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